15-03-2014, 11:30 AM,
|
|||||||||||||||
|
|||||||||||||||
AT&T and T-Mobile Found Overcharging on Prepaid
According to a report published on Friday in the Washington Post, pre-paid customers of T-Mobile and AT&T are being overcharged for the voice minutes with calls running under a minute routinely counted as two minute calls by both carriers. It’s buyer beware for prepaid customers. AT&T announced on Thursday that it had closed on its purchase of Leap Wireless (FCC: pdf), with nearly 5 million new pre-paid customers now moving over to AT&T. The study conducted by the Post found that some carriers are routinely adding time to the length of a call, even after the caller has hung up. In one example, AT&T added as many as 33 seconds to a subscriber’s call after he had ended the connection. This allowed the carrier to bill the customer for an additional minute of talk time. AT&T and T-Mobile basically offered the same explanation, saying that the timer on a phone measuring the length of a call is not accurate, reports Phone Arena.
Still, the Washington Post also tested Verizon’s pre-paid service and found that the call time as listed on the phone used, matched perfectly with the amount of talk time charged to the Verizon customer. AT&T says they will retain Leap’s Cricket prepaid brand, and use Leap’s PCS and AWS frequencies, which AT&T says cover 137 million people and is “largely complementary to AT&T’s existing spectrum licenses.” Presumably, AT&T will use their own billing system for their new Leap subscribers. Posted on Fri, 14 Mar 2014 20:18:02 +0000 at http://www.dailywireless.org/2014/03/14/...n-prepaid/ Comments: http://www.dailywireless.org/2014/03/14/.../#comments |
|||||||||||||||
« Next Oldest | Next Newest »
|
Return to TopReturn to Content